On the principle of return for:
1, personal goods, accessories, merchandise or provide special services for customers of goods and quality problems caused by personal reasons of goods, non-refundable.
2 packs and packaged products can not be part of the return, such as the need to exchange some of the goods can only choose its equivalent in goods. Any preferential order goods or gifts, return, or gifts such as gift items does not meet the conditions of ex-gratia, the ex gratia products or gifts to be returned together. Goods or gifts, such as ex-gratia or upon unpacking, the order of goods is only for rebate. Thanks for your understanding.
3, in addition to product quality issues, mail, courier costs incurred by the personal commitment by the customer.
4, in addition to product quality problems, add additional returns you need to pay the delivery fee: 3 yuan / piece. (This provision has been abolished completely no reason to return!!)
5, in addition to product quality issues, such as replacement of equal value or replacement only higher product prices, lower than the replacement price does not support refund.
6, such as man-made damage to the goods there customers, including the tag removal / clothing stains / man-made damage to the other, without support return policy.
7, large customer discount wholesale price, if no quality problems, will not support the return policy.
8, in line with the terms of the replacement Note: Only for models with different colors, such as in the paragraph you want to change the case of goods can not replace other models.
Product quality issues such as:
A significant hole in the fabric, damage, there was stains, large areas of dirt, dressed off, cut version of the wrong type;
Significant asymmetry around B (except for style reasons). If his pants in size, with the length, etc.
C zipper damage
D package size was not complete
The following does not belong to the scope of the quality of exchange:
(1) odor problems. (Some would specially treated fabric may be some odor, usually over the water will remove)
(2) Some pictures might deviation (color deviation will be filming the process, change the pattern of changes in fabric cutting, with no reference to decoration or to change)
(3) did not deal with a clean thread
(4) micro-light color fabric dirty (making the sales process might take)
(5) fabric quality or the level of transparency, etc. (there is no standard, can not determine good or bad, please forgive)
(6) The replacement period of more than 7 days notice in the website or call their own return goods
(7) used goods can not be a replacement
(8) does not, and this site and informed customer service personnel returned reason, return the item since no good treatment.
(9) Specials, and has the shelf goods (other than quality issues) do not accept returns.
Note: any one of the clothing products have quality problems can only be swapped when the exchange of goods the same style. Or through this site after-sales department, agreed to replace other models.
Who will pay the cost of return generated by the middle of
(1): The following cases bear the shipping costs from the this site:
* No of incorrectly in your order information, we will need your product color, size, the wrong style. Guests get the goods for replacement when the correct item.
* Clothes when serious quality problems.
(2): following from shipping by the guests themselves:
A: Under the orders of incorrectly information, we sent the goods in line with your order information. But this is not the style you need the size, color, you replace the correct item when requested.
B: After receipt of goods, found to be unsuitable or do not like it, contact customer service and agree to change it for you after the right size and when the other models.
C: receive the item, the fabric is not what you feel like that, when you want to replace other models. (In the definition of quality has already stated, this case does not belong to quality issues. Because the fabric is good or bad, how much transparency, very difficult for a standard.)
9, after receipt of goods returned the following four circumstances, be regarded as discarded. No refund:
(1) without the agreement of the Company formally agreed to return the goods directly;
(2) the consent of the Company formally agreed but Overdue return of goods (issued by return date);
(3) the consent of the Company has agreed to return the goods but the packaging or the goods are damaged or tag stains, as well as washing, wearing-off;
(4) without prior notice, to pay the way to express directly to the company's products.
The Company is not responsible for shipping company in the transport process caused by damage to the goods, but will make every effort to claim on his behalf! We will be back in time after delivery invoice number. For special requirements, such as the need to protect the price and other services, please pre-delivery instructions. All this site are non-insured shipping offer payment for insured please contact the inquiry, and requested an additional payment.